Contact support
Use Help in the app or email support. Help articles cover setup, stocktake, scanning, reorder, purchase orders, receiving, Stocky CSV migration, billing, and scanner troubleshooting.
Email info@torontosoft.com with your shop domain (example.myshopify.com) and what you were trying to do.
Do not send access tokens, passwords, or customer personal data.
Installed merchants can also open Help or the Help screen inside the app.